⚠️ Troubleshooting & Diagnostic Service Disclaimers
Diagnostic Fee Required
The initial troubleshooting fee covers travel, arrival, and the first hour of diagnostic work.Additional Time
Any troubleshooting beyond the first hour is billed at $100/hour.Diagnosis Does Not Include Repairs
Diagnostic pricing covers identifying the issue only. Repair costs, materials, and replacement parts are quoted separately unless otherwise discussed.Hidden Electrical Issues
Additional problems may be discovered during troubleshooting, especially in older homes or previously modified electrical systems.Accessibility
Electrical panels, outlets, switches, attic access, crawl spaces, and affected areas must be reasonably accessible before arrival.Intermittent Issues
Some electrical problems occur inconsistently and may not be fully reproducible during the appointment. Multiple visits may occasionally be required.Code & Safety Corrections
Unsafe wiring, overloaded circuits, improper installations, or code violations discovered during troubleshooting may require corrective work before repairs can continue.No Guarantee Before Diagnosis
Pricing for repairs cannot be guaranteed until troubleshooting has been completed and the issue has been properly identified.Customer-Supplied Devices
Bryant’s Electrical Services Team (BEST) is not responsible for failed or defective customer-provided devices, fixtures, or equipment.Power Interruptions
Troubleshooting may require temporary power shutdowns to certain circuits or portions of the home for safety and testing purposes.